Recommends

PamPritchard

Joined 5 years ago

Austin Springs Spa. Austin Springs has the best spa environment in the area; beautiful treatrment rooms and the nail tech I had was excellent and very professional.

Doesn't Recommend

whoknows22

Joined 5 years ago

Dont go here!!!!!!!!!!!!. This spa was the absolute worst spa I have ever been to. The director was so completely rude and snobby that it is apparent that she needs to be in charge of a sorority rather than a spa. The front desk attendants didnt have any idea how to deal with the public and were rude as well. The only great thing about my visit was my service and my service provider. But it is beyond me why such wonderful employees would want to work in such a terrible spa. Since my visit, I have talked to other people as far as virginia who have said the the same thing. Dont waste youre money, go somewhere else.

Doesn't Recommend

mdgregg

Joined 6 years ago

worst place to go. Lack of attention to their customers for example, I just finished my 80 minute massage and then was passed off to one of their couches near the work out room. I practically sat there for 30 minutes and after a while I walked up front to find my aesthetician (Counts?), and she was sitting on the counter reading a magazine. Now what is up with that? You pay hundreds of dollars for good service and you get The Johnson City local Mall type service. If you can at all, go to Asheville if you want five star quality services.

Doesn't Recommend

janefitz

Joined 6 years ago

Terrible reception. One would expect a spa to be a place where you go to be pampered and to ease the stress of daily aggravations. Unfortunately, Austin Springs Spa is ruined by their terrible reception. No thank you, no smile...basically rude and unwelcoming even though I was purchasing hundreds of dollars of spa services. The spa services I have had there have been good, but who wants to go to a spa that puts you in a bad mood as soon as you walk in the door? The owner should fire the horrible receptionist because she is ruining it for an otherwise nice spa.